Mason & Haas Insurance Adjusters
Amalgamated Auto Appraisers
Serving Metro New York, Long Island and the
Mid-Hudson Valley

All Content ©1999 Mason & Haas, Inc.
The 20 Step Appraisal Program establishes standards that assure quality control for all customers and furthers vehicular safety standards. In making an appraisal, every appraiser will:
  • Prepare a detailed appraisal utilizing knowledgeable and experienced personnel.
  • Give proper identification of vehicle including VIN, year, make, model, body style and list of equipment.
  • Describe condition of vehicle.
  • List unrelated damage.
  • Provide description or picture of point of impact.
  • Stipulate accurate time allowances on all items to be repaired or replaced.
  • Consider replacement allowances only when parts cannot be economically or properly repaired.
  • Consider the use of L.K.Q. parts, where applicable, when a savings can be realized.
  • Recommend the use of recycled or after-market parts when applicable.
  • Remove overlap on related operations.
  • Identify betterment or depreciation when applicable.
  • Recommend appearance allowances when applicable.
  • Consider plastic and vinyl damage repair where practical.
  • Report related towing and storage charges.
  • Upon request, show A.C.V. and salvage figures on all vehicles considered to be Borderline or Total Loss.
  • Obtain agreement with shop unless instructed otherwise by customer.
  • Reinspect any hidden or additional damage and document as necessary.
  • Maintain a quality control program which includes field reviews of appraisers.
  • Pursue an ongoing training program involving new design changes and repair procedures.
  • Conduct all business in a professional manner.